Rider Safety

What you can do:

Stay home and don't take transit if you're sick
Wear a mask or other face covering if you choose
Spread out from others as much as possible
Wash or sanitize your hands when you arrive at your destination
Pay your fare with a fare card, online payment (mobile app) or transfer, rather than cash
Have your fare payment ready; tap and move quickly past the operator
Avoid unnecessary trips to customer service; call 1-833-NRT-LINE (1-833-678-5463) or contact us to check for lost and found items before coming in
Purchase fare products online or at fare vending machines wherever possible

Clean all buses and trains each day before they go into service
Extra cleaning of frequently contacted surfaces on buses, trains and at stations.
Apply a long-lasting antimicrobial solution to all vehicles
Screen all Niagara Region Transit employees before they start their shift
Manage physical distancing inside customer service locations
Automatically open doors on Niagara Region Transit buses so you don't have to press buttons
Install driver barriers on all Niagara Region Transit buses
Provide free masks to transit customers