Rider Safety

What you can do:

  • Stay home and don't take transit if you're sick
  • Wear a mask or other face covering if you choose
  • Spread out from others as much as possible
  • Wash or sanitize your hands when you arrive at your destination
  • Pay your fare with a fare card, online payment (mobile app) or transfer, rather than cash
  • Have your fare payment ready; tap and move quickly past the operator
  • Avoid unnecessary trips to customer service; call 1-833-NRT-LINE (1-833-678-5463) or contact us to check for lost and found items before coming in
  • Purchase fare products online or at fare vending machines wherever possible

What we do:

  • Clean all buses and trains each day before they go into service
  • Extra cleaning of frequently contacted surfaces on buses, trains and at stations.
  • Apply a long-lasting antimicrobial solution to all vehicles
  • Screen all Niagara Region Transit employees before they start their shift
  • Manage physical distancing inside customer service locations
  • Automatically open doors on Niagara Region Transit buses so you don't have to press buttons
  • Install driver barriers on all Niagara Region Transit buses
  • Provide free masks to transit customers
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