Customer Service

Phone: 1-833-NRT-LINE (1-833-678-5463)

• Ride-Booking and Customer Service
  • Monday to Friday from 8:30 a.m. to 4:30 p.m.

• After-hours Answering Service and Emergency Service Connection
  • Evenings, weekends and holidays

Use our Contact Us Form:

Please note that we cannot follow up to get more details or provide updates if you do not provide contact information. 

Hours of Operation:

St. Catharines Downtown Bus Terminal
Mon.-Sat.: 7:00 AM – 11:00 PM
Sun. and Holidays: 10:00 AM – 6:00 PM

Welland Bus Terminal
Mon.-Sat.: 7:00 AM – 11:00 PM
Sun. and Holidays: 10:00 AM – 6:00 PM

Niagara Falls Morrison & Dorchester Hub
Mon.-Sat.: 7:00 AM – 7:00 PM
Sun. and Holidays: 10:00 AM – 6:00 PM

Mailing Address

Niagara Transit Commission
2012 First Street Louth
St Catharines, ON L2S 3V9