Customer Service

Phone: 1-833-NRT-LINE (1-833-678-5463)

  • Ride-Booking and Customer Service
    • Monday to Friday from 8:30 a.m. to 4:30 p.m.
  • After-hours Answering Service and Emergency Service Connection
    • Evenings, weekends and holidays

Use our Contact Us Form:

Please note that we cannot follow up to get more details or provide updates if you do not provide contact information. 

Hours of Operation:

Office Hours (St. Catharines and Welland Transit Terminals)

  • Monday to Friday from 7 a.m. - 7 p.m.
  • Saturday from 9:30 a.m. - 5:30 p.m.
  • Sundays and holidays - Closed

Mailing Address

Niagara Transit Commission
2012 First Street Louth
St Catharines, ON L2S 3V9


Transit Terminals and Hubs

Locations of our main terminals and hubs.

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