Customer Service

Phone: 1-833-NRT-LINE (1-833-678-5463)

• Ride-Booking and Customer Service
  • Monday to Friday from 8:30 a.m. to 4:30 p.m.

• After-hours Answering Service and Emergency Service Connection
  • Evenings, weekends and holidays

Use our Contact Us Form:

Hours of operation:

Office Hours (St. Catharines and Welland Transit Terminals)

• Monday to Friday from 7 a.m. - 7 p.m.
• Saturday from 9:30 a.m. - 5:30 p.m.
• Sundays and holidays - Closed

Mailing address

Niagara Transit Commission
2012 First Street Louth
St Catharines, ON L2S 3V9

Report an issue, send feedback, make a request or submit a compliment. Please note that if you do not provide contact information, we will not be able to follow up to get more details or provide updates.