Passenger Information
A Guide to Bus Travel
For those new to public transportation, this concise guide provides essential information on navigating the bus system effectively.
Accessible service
All Niagara Transit vehicles are fully accessible. Learn more about accessibility on Niagara Transit vehicles.
Bicycles
All Niagara Transit buses are equipped with bicycle racks. Passengers are responsible for their own bicycles, including loading and unloading bicycles. Bikes are permitted on transit buses.
Clean vehicles
Help us keep the seats and floors clean and free of garbage. Children standing on the seats can make them dirty and is also unsafe. Don't consume food or drinks while on the bus.
Service and Comfort Animals
- Certified service animals are allowed on buses.
- Non-certified comfort animals are also allowed on buses.
- The animal's owner is responsible for the animal's behaviour. Transit staff reserves the right to deny entry to animals exhibiting aggressive or dangerous behaviour.
Strollers on buses
The safest place for a young child while on board a bus is in the arms of an adult. For the safety of all transit users:
- The maximum size for a stroller is two feet wide and four feet long. This allows for safe maneuverability.
- Passengers with strollers may bring their child onboard while the child remains in the stroller.
- Securement devices are for wheelchairs and scooters, not strollers.
- When space permits, passengers may leave their child in the stroller if the passenger holds the stroller and the stroller doesn't block the aisle. The brakes must also be applied.
Personal belongings
Remember to take your belongings with you when you leave the bus.