Niagara Transit launches new Fort Erie community bus, expands Niagara Falls transit access

10 April 2026

Niagara Transit is introducing a new community bus route in Fort Erie, expanding Niagara Transit Plus coverage in Niagara Falls and implementing customer service changes effective May 3.

These updates initiate some of the first changes recommended under Niagara Transit’s 10‑Year Investment and Growth Strategy. The strategy sets the direction for transit service delivery across Niagara, with an emphasis on service excellence and customer service.

Route 751 - Fort Erie Community Bus service launching April 27

Community bus service will return to Fort Erie on Monday, April 27, 2026, with the launch of Route 751 – Fort Erie Community Bus.

Route 751 was built using Niagara Transit Plus trip data, which helped identify how people in Fort Erie already travel for everyday needs like getting to work, school and appointments. The new route provides a dependable, hourly schedule for local travel, giving residents a bus service they can count on as part of their routine.

The route extends regional Route 22, supporting local travel within Fort Erie while connecting to the broader Niagara Transit network. Niagara Transit Plus will continue to be available for customers who live outside the route area, and for those who need specialized transit service.

A route map and schedule are available online at https://nrtransit.ca/routes/fort-erie/

Fort Erie community information sessions

To help residents learn more about Route 751- Fort Erie Community Bus and related service changes, Niagara Transit is hosting community information sessions in Fort Erie. Staff will be available to answer questions and share route information.

  • Monday, April 13
    Crystal Ridge Library, 9:30 a.m. to noon
  • Wednesday, April 15
    Stevensville Memorial Hall, 3 p.m. to 7 p.m.
  • Thursday, April 16
    Centennial Library, 5 p.m. to 8 p.m.

Niagara Transit Plus expanding in Niagara Falls effective April 26

Niagara Transit Plus service will expand in Niagara Falls on Sunday, April 26, 2026, extending service to areas outside the city’s urban boundary that have not had transit access in the past.

Niagara Transit Plus provides microtransit in areas without regular bus routes, as well as specialized transit for customers who are unable to use conventional bus service. With this expansion, customers in rural and lower‑density areas will be able to travel into the city and reach transit hubs, where they can connect to bus routes and continue their trip across the broader transit system.

Niagara Transit Plus in Niagara Falls will operate:

  • Monday to Saturday:              6 a.m. to midnight
  • Sundays and holidays:         7 a.m. to 9 p.m.

For more information, including how to book a trip, visit niagaratransit.ca

Customer service hours changing May 3

Customer service hours at Niagara Transit will change effective May 3, 2026.

Customer service will be available:

  • Monday to Saturday:              7 a.m. to 7 p.m.
  • Sundays and holidays:         10 a.m. to 6 p.m.

As part of this change, the customer service counter at the Morrison Dorchester Hub will close. Customer service will continue to be available at Niagara Transit’s other locations, and support will remain available by phone and online for customers who need assistance.

Transit passes can be purchased using the Transit app, or at participating locations in Niagara Falls and across Niagara. A list of locations is available at nrtransit.ca/fares/

Customers can contact the customer service team by calling 1‑833‑678‑5463, option 2.

“Niagara is growing, and more people are using transit as part of their everyday life. We’ve heard from local councils about what their communities need, and the upcoming changes reflect that. It’s about keeping transit reliable, accessible and there for the people that rely on it.”

Carla Stout, General Manager, Niagara Transit

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